Welcome to Nimba Markets, an online shopping platform designed to connect local vendors and customers across Nimba County and Liberia. These Terms and Conditions outline the rules and responsibilities that govern your use of our website and services.
By accessing or using our platform, you agree to comply with the following terms. If you do not agree, please do not use our site.
1. Purpose of This Agreement
These Terms and Conditions (also known as Terms of Use or Terms of Service) define how customers, vendors, and site visitors are allowed to interact with Nimba Markets. While not required by law, this agreement protects both our users and our business.
2. Acceptable Use Policy
To ensure a safe and fair environment, users agree not to:
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Post offensive, harmful, or false content
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Use bots or automated tools to interact with the site
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Interfere with other users' ability to shop or sell
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Attempt to hack or disrupt the functionality of the platform
Violating these rules may result in account suspension or permanent banning.
3. Ownership of Content
All content on Nimba Markets — including the website design, logo, product images, written descriptions, and branding — is the property of Nimba Markets or its vendors and partners.
Unauthorized use, reproduction, or distribution of any content without written permission is strictly prohibited and may be subject to legal action.
4. Pricing and Payment Terms
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All product prices are listed in Liberian Dollars (LRD) unless otherwise stated.
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We accept multiple payment methods, including Mobile Money, Cash on Delivery (COD), and Bank Transfers where applicable.
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Orders must be paid in full before shipment unless COD is selected.
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Inaccurate or fraudulent payment information may result in order cancellation and account review.
All product prices are listed in Liberian Dollars (LRD) unless otherwise stated.
We accept multiple payment methods, including Mobile Money, Cash on Delivery (COD), and Bank Transfers where applicable.
Orders must be paid in full before shipment unless COD is selected.
Inaccurate or fraudulent payment information may result in order cancellation and account review.
5. Shipping and Delivery
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Delivery timelines vary by location within Nimba County and other supported regions.
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Standard delivery may take 1–3 business days depending on availability.
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Delivery fees will be clearly stated at checkout and are non-refundable.
Delivery timelines vary by location within Nimba County and other supported regions.
Standard delivery may take 1–3 business days depending on availability.
Delivery fees will be clearly stated at checkout and are non-refundable.
6. Return & Refund Policy
We stand by the quality of our products. If you are not satisfied with your purchase:
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You may request a return within 14 days of receiving your order.
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Refunds are processed once items are returned in original condition.
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For full details, view our Return and Refund Policy.
Note: Some items (e.g., perishables, hygiene products, or sale items) may be marked "Final Sale" and are not eligible for return.
7. Limitation of Liability
Nimba Markets is not liable for:
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Losses or damages caused by vendors or third-party services
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Delays due to weather, strikes, or force majeure events
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Errors in pricing due to technical issues
We do our best to provide accurate, timely information and services, but occasional errors may occur.
8. Dispute Resolution
In the case of a dispute between you and Nimba Markets, we encourage peaceful resolution through:
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Contacting our support team at support@nimbamarkets.com
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Requesting vendor clarification where applicable
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If unresolved, mediation can be facilitated through local consumer groups
9. Changes to Terms
Nimba Markets reserves the right to update or modify these Terms at any time. Users will be notified of major changes via email or site notice. Continued use of the platform after updates constitutes acceptance of the new terms.
10. Contact Us
For questions or concerns, contact us at:
📞 +231 77 787 7729